Most inquiries now arrive as a text message or an Instagram DM — often at night, often on a weekend. If the reply takes six hours, the person has already messaged somewhere else. The window is minutes. It always was.
Before going live it's loaded with your services, timings and the twenty questions you're tired of — and you approve every answer it's permitted to give.
Timings, directions, parking, who's in on which day, rough pricing for services, what to bring, insurance. The questions that eat your team's day, answered identically well every time.
Name, number and intent, logged on every conversation — including the ones that don't convert today. That list becomes an asset you currently don't have.
It replies in whichever language the person writes, and switches mid-conversation if they do. Other languages available where needed.
Anything clinical, sensitive, or a complaint triggers a clean handover with full context and an instant alert to your team. It never handles what it shouldn't.
Runs on the verified business texting line on the number your customers already have saved — verified properly, not a phone tethered to a laptop.
Each evening: what came in, what they asked, what booked, what needs a human tomorrow.
Set up through an approved provider with your business verified — the green-tick route, built to survive Meta's rules rather than dodge them.
Connected to your existing account, catching the inquiries that come off your posts and ads — which is where most of them now start.
A quiet widget in your colors for visitors who'd rather not leave the page. Optional — for most businesses texting does the heavy lifting.
Most won't think about it — they got the right answer in four seconds, which is all they wanted. It isn't designed to impersonate a person; asked directly, it says so plainly, and it hands over the moment a human is needed.
It answers only from information you approved. Outside that, it says it will check with the team and flags the conversation — it does not guess. Every conversation is logged, so you can always see exactly what was said.
Yes. Some businesses run it evenings and Sundays only. Most widen it within a month, once the log shows how much was slipping through during working hours too.
You do. They live in your inbox and a log you control. Nothing is sold or shared, and anything you want deleted is deleted the day you ask.
We build a demo on your real details — your name, your timings, your services — and you spend a week trying to break it before deciding anything. The 15-minute call sets it up.
A working demo carrying your real details, on your phone, within days — spend a week trying to break it before you decide.